Senior Duty Manager, Jo3171

Network Recruitment

Tyrone, Donegal

Senior Duty Manager, JO3171. East/South Donegal. Full time perm role. Excellent Salary DOE. Our client is a reputable Hotel located in East/South Donegal. They are currently seeking to recruit a Senior Duty Manager with Banqueting experience. This hotel operates all year round and has a busy Wedding, Functions, café bar and restaurant trade. Main function: The Senior Duty Manager will be responsible for monitoring and supervising the operational day-to-day activity of front-line customer services with particular focus on all banqueting activity. The post holder will be required to build excellent interpersonal relationships with a diverse range of external and internal stakeholders. The Duty Manager will assist the Heads of Departments and the Operations Manager in the day-to-day running of all food and beverage, housekeeping, leisure, front of house and banqueting activity and will coordinate with all other department managers to ensure the highest level of customer service. They will promote a cost-conscious culture throughout the organisation while continuously enhancing all services offered through innovative customer services. This role will require close collaboration with the Operations Manager and all Heads of Departments to ensure the best possible standards of customer services and highest revenue at all times. They will work very closely with the Wedding and Banqueting Manager to ensure that all banqueting events overseen to the highest possible standards.Main duties and responsibilities include but not limited to: Responsible for coordinating and supervising operational plans to meet the needs of strategic objectives and income targets. Monitor service standards across all areas of operations. Ensure that standard operating procedures are adhered to and up-to-date in each department. Contribute to the development of new customer service lines. Support all departments in delivering a high standard of customer services at all times. Retain responsibility and accountability for the hotel’s day to day operations including weddings, banqueting, events, restaurant and bar. This list is not exhaustive. Ensure that all public areas (reception/bars/function rooms/hallways/toilets etc.) are clean, tidy and up to the agreed standards. Engage with hotel guests and customers to ensure that the highest standard of customer service is achieved at all times.Criteria: The ideal candidate will have substantial, recent previous experience working in a similar capacity ideally in a 4-star hotel. It is essential for this role that you have a considerable level of Banqueting experience. It is also important to be able to work on your own initiative as well as be part of the team. You should be able to demonstrate excellent management skills.Interested in this role? To express your interest in this role please forward your C.V. and cover letter/note to us in Word format only highlighting your suitability for the role and how you feel you meet the essential criteria. PDF or other file formats are not accepted. You should also include the Job Reference Number AND the Job Title (noted above. Suitable candidates will be screened and contacted, your interest gauged, and permission sought to send your C.V. to our hiring client for review. All applications are treated in strict confidence.Additional Information: Unless a closing date is detailed/stipulated in the text of an advert then there is no fixed closing date and any that is shown on the website you are reviewing this role on is not a closing date as such but a date for removing the advert. This also means that sometimes a role may close/fill with little or no notice. Wherever possible we endeavour to notify applicants if they have been unsuccessful, however, due to the large volume of applications that we receive for each position this is not always possible. Applications/expressions of interest can/will only be accepted from those living within a reasonable commutable distance of the place of work or those genuinely willing and able to relocate. Our clients reserve the right to enhance the short-listing criteria where and when this is deemed necessary. Candidates who do not meet the essential criteria for this role may be contacted in the future to discuss other roles. Sending your C.V. to us is initially an expression of interest in a role not a direct application, suitable applicants will be contacted to discuss further prior to their C.V. being released to a client.DISCLAIMER. Network Recruitment (NI) Ltd. acts as both an Employment Agency and as an Employment Business. We as a company operate under strict 'best practice' policies and procedures governed by both the NRF and REC of which we are corporate members. Network Recruitment (NI) Ltd is a Northern Ireland registered company, Reg. No NI066709. Republic of Ireland Branch Reg. No 905918, Recruitment Agency License Number: EA3347.EQUALITY & DIVERSITY. As an organisation Network Recruitment is continually committed to equality and valuing diversity within its organisation/workforce. We will provide equality of opportunity and will not tolerate discrimination on any grounds. We are an equal opportunities employer and act on behalf of both our candidates and clients as a professional Recruitment Consultancy.CONFIDENTIALITY/DATA PROTECTION. You can review our Data Protection Policies and Privacy Notice on our own website. If you wish to have your data/record removed from our system, please email your request to us using the word “remove” and this will be actioned as soon as possible. This job originally appeared on RecruitIreland.com.

1997 days ago