E-Commerce Manager, Job Ref. Jo3278

Mym Recruitment

Sligo /Fermanagh, Donegal

E-Commerce Manager, Job Ref. JO3278. South Donegal. Perm, Full time Hours. Salary DOE. We are delighted to be working with an award-winning retailer and service business operating throughout Ireland who are renowned for their excellence in customer care, to assist them in sourcing and appointing a suitably qualified and experienced E-Commerce Manager. Position Summary: The E-Commerce manager will assume overall responsibility for the company online store & presence. This will involve ensuring the website and online store are maintained, up to date and accurate. The E-Commerce Manager will also hold responsibility for ensuring the Web team are updating online information and fulfilling online orders in a timely fashion. Responsibilities & Duties: The successful candidate will handle all decisions in relation to the website, social media accounts, and online advertising. The role will also involve but will not be limited to: Long & short-term Business Development of the E-Commerce platform; Help boost online sales by improving the customer experience online building a strong strategic vision; Managing and overseeing the E-Commerce department; Researching and developing new online marketing strategies; Project development and presentation - The E-commerce Manager will liaise directly with upper management and present their plans for any new advances or initiatives to improve the company’s online presence and e-sales; Uploading new products, imagery, videos etc. to the online store; Editing and uploading product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner; Maintain the accuracy of all product information online; Develop product category pages in collaboration with the web team; Hiring & training of new staff within E-Commerce department; Constantly keeping up to date with market changes; Ad duties as requested by management. What we are looking for: 2-5 years’ experience in a similar position is essential; Previous experience in an E-Commerce/online retail position is essential; Experience in a Health & Beauty role would be a distinct advantage. A strong work ethic and proven track record of being proactive and using initiative within Retail; A clear understanding and proven delivery of good customer service; A positive and flexible approach, ready and willing to turn your hand to anything to get the job done; Able to deal with customer enquiries on own initiative, responding to queries and complaints in a constructive and prompt manner; Able to handle confidential matters with utmost discretion; Able to work independently and creatively, pre-empting and problem-solving issues as needed; Possesses excellent communication skills; is friendly, approachable and professional; Evidences strong interpersonal and team working skills, able to communicate successfully with a wide variety of people across all levels; Possesses excellent time management and organizational skills, able to multitask and prioritise tasks effectively; Displays accuracy and efficiency in all aspects of the role, due to the ability to pay attention to detail; Experience of successfully using computerised stock management systems, Photoshop, InDesign, Microsoft Office and e-commerce platforms; Ability to create/source and edit product photography and copy for online and promotional purposes to a high standard; Genuine interest in digital marketing and the future of online branding. If interested, what you need to do next: To register your interest in this position in confidence please submit a copy of your full up-to-date C.V. with a cover email/letter highlighting your suitability for the position. Please include the Job Reference Number. Suitable candidates will be screened and contacted, your interest gauged, and your permission sought to send your C.V. to the hiring client for review. Additional Information: If a closing date has been given by the hiring client, then we will list this clearly with the text of all jobs advertised. Specific closing dates for all jobs can be found and verified on our website which is updated daily. Our clients reserve the right to enhance the short-listing criteria where and when this is deemed necessary. Candidates who do not meet the essential criteria for this role may be contacted in the future to discuss other roles. Sending your C.V. to us is initially an expression of interest in a role not a direct application, suitable applicants will be contacted to discuss further prior to their C.V. being released. We act as both an Employment Agency and as an Employment Business and as a company operate under strict `best practice` policies and procedures governed by both the NRF and REC of which we are corporate members. Equality & Diversity: As an organisation we are continually committed to equality and we value diversity. We will provide equality of opportunity and will not tolerate discrimination on any grounds. Confidentiality / Data Protection: You can review our Data Protection Policies and Privacy Notice on the ‘Privacy Policy’ section of our website. If you wish to have your data/record removed from our system, please email your request to us using the word “remove” and this will be actioned as soon as possible. This job originally appeared on RecruitIreland.com.

1859 days ago