Cache of job #14015949

Job Title

Customer Care Sales Advisor/S, Job Ref. J

Employer

Mym Recruitment

Location

Strabane, Donegal

Description

Customer Care Sales Advisor/s, Job Ref. JO3328. West Donegal. Full-time Permanent roles. Competitive Salary. Are you interested in working for a progressive world-class company? For over 60 years, our client has been helping people in Ireland to access the best value, quality private healthcare through its extensive range of diverse healthcare products and services. Our client offers employees opportunities for continuous learning and development. In addition to salary, they offer an excellent benefits package. They continue to develop their range of quality products and services and, as a market leader, their objective is to become the premier provider of quality healthcare and financial products for their members throughout their lives. They have exclusively retained us to help them recruit a number of Customer Care Advisors in their Facility in Co. Donegal on full time, permanent basis. Responsibilities: include but are not limited to: Working within a fast-paced environment handling sales and retention inbound / outbound calls for new and existing customers; Profiling customer requirements in order to offer a healthcare solution from product suite and delivering on brand promise; Consistently demonstrate a strong customer focus by maintaining a high level of engagement with customers and ensuring all customer service standards are met; Effectively multi-task by managing calls while also recording all on-going customer contacts and sales activity using our Customer Management System; Meet and exceed individual targets ensuring all service levels are met; Keep informed of Healthcare products and services, industry trends and competitor activities; Develop and maintain effective working relationships within the team and with all internal departments. What we are looking for: Excellent computer skills & proven administration skills with the ability to navigate multiple systems; Excellent communication & influencing skills and highly proficient in written and spoken English; Ideally a Third Level Qualification or 1 to 2 years’ experience in a Sales/Customer Service role; Proven ability to work in a target driven environment and results focused; A high degree of flexibility, with strong team spirit; A high degree of initiative, self-motivation and resilience; Proven accuracy and attention to detail; Must be an Accredited Product Advisor (APA/ CIP or Dip PMI) or willing to undertake same. Note - this is a CF-4 role under the Central Bank’s Fitness and Probity regime. If interested, what you need to do next: To register your interest in this position in confidence please submit a copy of your full up-to-date C.V. with a cover email/letter highlighting your suitability for the position. Please include the Job Reference Number. Suitable candidates will be screened and contacted, your interest gauged, and your permission sought to send your C.V. to the hiring client for review. Additional Information: If a closing date has been given by the hiring client, then we will list this clearly with the text of all jobs advertised. Specific closing dates for all jobs can be found and verified on our website which is updated daily. Our clients reserve the right to enhance the short-listing criteria where and when this is deemed necessary. Candidates who do not meet the essential criteria for this role may be contacted in the future to discuss other roles. Sending your C.V. to us is initially an expression of interest in a role not a direct application, suitable applicants will be contacted to discuss further prior to their C.V. being released. We act as both an Employment Agency and as an Employment Business and as a company operate under strict 'best practice' policies and procedures governed by both the NRF and REC of which we are corporate members. Equality & Diversity: As an organisation we are continually committed to equality and we value diversity. We will provide equality of opportunity and will not tolerate discrimination on any grounds. Confidentiality / Data Protection: You can review our Data Protection Policies and Privacy Notice on the ‘Privacy Policy’ section of our website. If you wish to have your data/record removed from our system, please email your request to us using the word “remove” and this will be actioned as soon as possible. This job originally appeared on RecruitIreland.com.

Date Added

8 days ago

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